Chicagoland Support

Contact Sales Infinity EV

Fast, reliable support through email, chat, and our online request system — no hold times, no phone trees.

Prefer to talk? We're here.

Call or text for fast scheduling — same-week availability across Chicagoland.

Phone

630.214.1167

Call or text for fast scheduling

Email

[email protected]

We respond within 1 business day

Service Area

Chicagoland, IL

Cook, DuPage, Will & Kane counties

Our Support Model

Why We Use a Digital-First Support Model

At Infinity EV, we've built our support system around what actually works — fast, accurate, and documented. Every request is routed to the right specialist automatically, and you always have a written record of your interaction. Infinity EV is ICC‑certified (Illinois Commerce Commission) to install EV chargers in Illinois.

Faster Response Times

Digital requests are triaged and routed instantly — no hold queues or call-backs.

Accurate Specialist Routing

Your request goes directly to a residential, commercial, or HOA specialist based on your property type.

Written Documentation

Every request creates a written record — no miscommunication, no forgotten details.

24/7 Chatbot Availability

Our AI assistant answers common questions instantly, any time of day or night.

Email Support

Same business day

Send a detailed message and receive a written response from a certified specialist.

Send Email

Chat With Our Assistant

Instant · 24/7

Get instant answers 24/7 through our AI-powered chatbot — available on every page.

Submit a Support Request

1–4 business hours

Use the form below for installation issues, scheduling changes, or technical problems.

Open Support Form

Open a Support Request

Fill out the form below and a specialist will respond within 1–4 business hours.

Response Time Expectations

Chatbot

Instant

24/7 availability

Email

Same day

Business hours

Support Form

1–4 hours

Business hours

Installation Issues

Priority

Fastest routing

Sales Infinity EV is a trade name operated by Infinity EV Infrastructure Consultants, Inc., a licensed electrical contractor in the State of Illinois.